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What is key to using a consultative method when introducing accessories to a customer?

a. Asking open-ended questions about the customer's preferences and needs

b. Recommending specific accessories based on the customer's lifestyle and vehicle choice

c. Assuming the customer's accessory preferences without asking for input

d. Explaining the features and benefits of recommended accessories

Explanation:

When a customer is purchasing a new vehicle, using a consultative method to introduce accessories involves asking open-ended questions about the customer's preferences and needs, recommending specific accessories based on the customer's lifestyle and vehicle choice, and explaining the features and benefits of recommended accessories.

Option c, assuming the customer's accessory preferences without asking for input, is not an example of using a consultative method. This approach does not involve actively engaging with the customer or considering their individual needs and preferences.

Are you ready to enhance your driving experience with the perfect accessories for your vehicle? From stylish additions to practical gadgets, the world of vehicle accessories offers endless possibilities to make your ride truly yours!

When you're selecting accessories for your vehicle, remember the importance of using a consultative approach. By asking the right questions, recommending options tailored to your lifestyle, and explaining the benefits of each choice, you can ensure that you find the perfect additions for your vehicle.

Whether you're looking to add convenience, style, or functionality to your ride, the wide array of vehicle accessories available today has something for everyone. Explore your options, ask for guidance from experts, and make informed decisions that will take your driving experience to the next level!